E-commerce & AI
Tajer-COD: AI-Powered E-commerce SaaS
Project type: SaaS platform
The project
Tajer-COD brings Shopify, Converty and other stores into one platform, automates customer replies and manages order confirmation teams.
Tajer-COD is a SaaS platform for managing all of a merchant's stores (Shopify, Converty…) from a single interface. It automates replies to customer questions across channels and lets merchants manage the team that confirms orders by phone, a key step in cash-on-delivery commerce.
Key features
- Centralized management of Shopify, Converty and other stores
- Automatic replies to customer questions on messaging channels
- Management of the phone order-confirmation team
- Order placement directly from the conversation
- Dashboard: confirmation trend, order distribution, agent leaderboard
Artificial intelligence
Product recognition from images
A model identifies the product in photos sent by customers, finds it in the catalog, answers their question and can place the order.
Smart order distribution
A model distributes orders across the members of the confirmation team.
Profit and loss prediction
A predictive model estimates the gain or loss of each product to guide the merchant's decisions.
